Privacy Policy

1. Who We Are and What This Policy Covers

Privacy Notice Relating To Your Personal Data

e-Comas Distribution Ltd ("us", "we", or "our") operates https://zamst.uk/ (the "Site" or "Website").

This Privacy Notice describes what personal data we collect about you when you use our website and, where applicable, purchase products. Personal data is any information that could be used to identify you as a living individual.

This website is not intended for children and we do not knowingly collect data relating to children. We do not and will not sell your personal data to third parties.

This Privacy Notice also explains how we process your personal data, the lawful basis for processing, who we share it with, how it is stored, and your rights regarding your personal information.

Please read this Privacy Policy carefully as it contains important information.

In Summary

1. What personal data do we collect?
   We collect personal data including your name, address, email address, telephone number and payment details to process and deliver your orders. You may also choose to receive marketing communications.
2. How do we collect it?
   We collect your information when you register an account, place or return an order, contact us by phone or email, or make enquiries about our products and services.
3. What do we use it for?
   We use your personal data to process orders, handle returns, respond to enquiries, and where you have provided consent, send marketing communications.
4. What is our lawful basis?
   In most cases, processing is necessary to fulfil our contractual obligations or comply with legal requirements.
5. Do we need your consent?
   In certain circumstances we will ask for your explicit consent before processing your personal data.
6. Do we share your personal data?
   We only share your information with carefully selected third parties who process your data on our behalf and only for approved purposes.
7. How long do we keep your data?
   We retain your personal data only for as long as necessary to fulfil our legal obligations or until you request deletion where applicable.
8. Your rights.
   You have rights including access, correction, deletion, restriction, portability and the right to object to certain processing.
9. How is your data protected?
   We use appropriate security measures to protect your information, although no internet transmission can ever be guaranteed completely secure.

2. Personal Data We Collect

We may collect the following personal information:

• Your first and last name.
• Billing and delivery addresses.
• Email address.
• Telephone number.
• Payment information including bank, card or PayPal details (used only for payment or refunds).

Inability to Provide Personal Data

If you do not provide the personal data required by law or under a contract with us, we may be unable to fulfil your order or provide requested products or services. Where this applies, we will notify you.

Aggregated Data

We also collect, use and share aggregated statistical and demographic data. Aggregated data does not directly or indirectly identify you and is therefore not considered personal data.

We may share aggregated information with trusted third-party agencies to better understand how customers interact with our website and improve our products, services and marketing.

3. How We Collect Personal Data

We collect information in several ways, including when you:

• Purchase products from us.
• Request returns or exchanges.
• Contact us with enquiries.
• Create an online account.
• Add products to a wishlist.
• Subscribe to marketing communications.
• Submit product or service reviews.
• Use our website.

With your consent, we may also collect technical information including your IP address, browser type, operating system, device information, location, time zone and website usage.

Cookies

We use cookies to improve your browsing experience. When you first visit our website, you can choose which cookies you wish to accept.

Disabling cookies may prevent certain features of the website from functioning correctly. Please see our Cookie Policy for further information.

4. How We Use Your Personal Data

We process your personal data only where permitted by law, including:

• To perform a contract with you.
• Where necessary for our legitimate interests.
• To comply with legal obligations.

Your personal data may be used to:

• Register your customer account.
• Process and deliver orders.
• Manage our relationship with you.
• Request product reviews.
• Administer competitions or surveys.
• Provide personalised website content and advertising.
• Send marketing emails where you have given consent.
• Analyse website performance and improve our services.

If you have provided consent, we may contact you regarding promotions, special offers, events and new products.

Transactional emails relating to your orders will continue to be sent even if you unsubscribe from marketing communications.

Third Parties

We may share your personal data with:

• Payment service providers.
• Delivery companies.
• Marketing and technical support providers (where consent has been given).
• Regulatory authorities where legally required.

All third parties are required to process your personal data securely and only for the purposes specified by us.

Opting Out

You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link contained within our emails or by contacting us directly.

You will continue to receive transactional communications relating to orders, returns and refunds where applicable.

5. Legitimate Interests

Under UK GDPR we may process your personal data where we have a legitimate interest in doing so, provided your rights and freedoms are not overridden.

Examples include:

• Improving our website and customer experience.
• Analysing website performance.
• Sending abandoned cart reminders.
• Communicating with customers who have shown genuine interest in our products.

You may update your cookie preferences or unsubscribe from legitimate interest communications where applicable.

6. Your Legal Rights

Under the UK General Data Protection Regulation (UK GDPR), you have a number of important rights regarding your personal data.

You may request that we:

• Provide a copy of your personal data.
• Correct inaccurate or incomplete information.
• Delete your personal data where appropriate.
• Restrict how we process your data.
• Consider objections to our processing.
• Transfer your data to another provider where applicable.

We aim to respond to all valid requests within one month.

To exercise your rights or withdraw consent, please contact: help@e-comas.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page and, where appropriate, communicated through future customer communications.

The latest version of this Privacy Policy will always be available on our website.

Last reviewed and updated: 3rd August 2026